Report for the Board of Directors of the National Health Service Free Essay Example, 1500 words

In general, while the NHS services are run separately in Wales, Scotland and Northern Ireland by their respective administrations, the overall supervision in England is done by the country s 10 Strategic Health Authorities (SHAs) that in turn are controlled by the Department of Health (source: www. nhs. uk ). Measuring the performance efficiency of a healthcare system is difficult and the same applies to NHS also. However, the broad indicators like the declining infant mortality rate and the increasing life expectancy in the UK point to a significant contribution by the NHS to the nation s healthcare. The NHS does not charge its patients except for some specialised services for optical and dental treatments and for some prescriptions. The patient is treated irrespective of the country of the UK he or she is a resident of. The patient is not hassled with procedural matters. One of the major information management issues being faced by the NHS is a timely implementation of its Natio nal Programme for IT which is one of the world s largest IT projects. The rising cost far exceeding the original budget of â‚ ¤2.3 billion for the project and delayed implementation is seriously impeding full-scale launch of the initiatives at the NHS. We will write a custom essay sample on Report for the Board of Directors of the National Health Service or any topic specifically for you Only $17.96 $11.86/page

How Mentoring Is Beneficial For The Workplace As Well As A...

Mentoring is a strategy that is beneficial to increased productivity in the workplace as well as a fulfilling love for one’s career. Mentoring can take place at many levels. It can occur at an education level or as we enter into prospective careers. Those who miss out on the opportunity to be mentored, have a lower chance to perform at high levels or receive positions that are more successful. Mentors and protà ©gà ©Ã¢â‚¬â„¢s work on challenging tasks and activities together, in an effort to enhance the skills of the protà ©gà ©. The earlier a protà ©gà © is taken under the wing of a mentor proves extremely beneficial. As we have learned white males are the majority opposed to women, ethnic women, and minorities. The means that the chances of the mentor being a white male is extremely high, whereas the protà ©gà ©s are likely to be any form of minority. It is often challenging to minorities (especially women). Although, mentoring relationships are thought to be best between those who have similarities (educational background, gender, race), it is beneficial for diverse teams to come together sharing cultural differences, views and mindsets. Diversity actually brings forth a great deal of benefits for shaping and building the relationships in mentoring teams. The bible shares with us in the bible that â€Å"one generation shall commend your works to another, and shall declare your mighty acts† (Psalms 145:4, English Standard Version). 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Corporate Social Responsibility and Organizational Psychology

Question: Discuss about the Corporate Social Responsibility and Organizational Psychology. Answer: Introduction: Google was established by Brin Sergey and Larry Page in 1983. Since its establishment, it has grown into an organization known and respected worldwide (Klarke, 2015, p. 4). Google arranges information and makes it available to people who want to use it all over the globe (Klarke, 2015, p. 24). Having watched the videos as directed this is my observation regarding Goggles employee friendly offices in USA, China, Brazil and Switzerland (Mazutis, 2012, p. 25). I will also examine the productivity trend of the Googles employees over time. Google believes in employees comfort as key in improving their productivity. Therefore, it has ensured that its offices are comfy as possible. Aside from that, employees can take part in other enjoyment activities that could break the monotony of working in the office the whole day (Musaraj, 2013, p. 30). For example, Google employees take part in activities like cycling and beekeeping when not working (McKinnell, 2011, p. 320). During the selection process of employees, the panel ensures that intelligent and intelligent persons are picked as opposed to picking the brightest person (Kalat, 2013, p. 5). This s because, in their eyes, all employees are common and hence the all have the power and capability to help the company meets its goals and visions (Harrington, 2012, p. 80). People from different background are chosen to be that the company has branches all over the world. This way, the company can enjoy the richness of culture and language and offer the same to their customers. There is an open relation between employers and employees in the organization. There are sessions when employees have a one-one session with Larry and Brin (DeRue, 2011, p. 8). Also, the company believes in the open door policy that ensures friendly relations between the employers and employees in the company. As a leader, it is crucial to appreciate the employees efforts towards the growth of the company as well as making them become part of the decision making process (D Park, 2016, p. 12). Therefore, managers at Google believe in the importance of applying effective leadership skills to foster positive and friendly relations with company employees. The company effectively applies the open door policy to show its employees that it listens and participate in sorting their issues (McKinnell, 2011, p. 330). Employees are more likely to trust the company and improve their performance as in the case of Google. Google in the USA Google has its main offices in California, Mountain View, which is also the headquarters to the establishment. The Googleplex, as the Headquarters of Google, has undergone a major transformation since it was developed (Otley, 2016, p. 50). Now, it has flexible offices that are decorated by ideas from different cultures being that the company is multinational. The set up helps employees relax, and think positively (Glavas, 2016, p. 7) Google in China There are three Google branches in China that is in Beijing, Shanghai, and Guangzhou. It is believed that the Beijing office is the biggest of the three offices. Most Google products are developed here because the office is situated at tech epicenter in Beijing (Deeter-Schmelz, 2016, p. 12). Some of Google products developed here are; Google Maps Search and Search results snippets (Taris, 2016, p. 5). The Offices have conference rooms named in the Chinese language, massage chairs and professional massage located within, full-size gym, pool table, a football pitch and a tennis court located within the areas of the offices. Google in Brazil The company has two offices in Brazil; one So Paulo and the other in Belo Horizonte. Just like in China and the USA, Google offices in Brazil are decorated in line with the Brazilian culture. Because the country is known for its fun-loving nature, like Samba, the offices are made to look relatively informal (Torraco, 2016, p. 410). The employees are offered with free food and soccer fans supporting different teams are allowed to hang the clubs flags in the offices (Schaufeli, 2016, p. 1057). Apart from football, employees also play handball and participate in wine tasting. Google in Switzerland The company has one office situated at Zurich. Google offices in Switzerland are named using the local language, for example, Eichhof. Also, the floors are themed with different designs. The offices have massage stations and restaurants that serve high-quality food from both Europe and Asia (Vertino, 2014, p. 8). Google has put its employee's comfort and motivation first. When employees are comfortable, they can be highly productive (Kalat, 2013, p. 12). Zappos is an online shoe retailer started by Nick Swinmurn in 1999. The company is known widely for offering the best kind of shoes and makes their deliveries on time. In doing so, Zappos ensures that only items available in stock are posted online for sale, and the delivery is made quickly hence encouraging the customer to want to shop from the company again (McKinnell, 2011, p. 35). One thing that makes appose stand out from the rest is its application of Holocracy in managing the organization (Cannon, 2013, p. 24). Contrary to the normal, command and control mode of management applied in many organizations, Zappos has ensured that it has gotten rid of titles. The running and management of the business are distributed equally such that each employee manages himself. Implementing Zappos Culture in my organization My company is an online retail shop just like Zappos. We deal in dresses. In the past, the company has made profits, but we started to notice a decrease hence I was appointed to try and apply the Zappos culture and see if it could bring change. I am positive that it can, and I will implement this plan in ways explained below (Musaraj, 2013, p. 20). To instill a sense of responsibility among the employees, I would apply the Holocracy method of management as employed by Zappo (Vertino, 2014, p. 8). Holocracy will ensure that our employees are aware that they are their managers. Therefore, they will feel like entrepreneurs and motivated to apply their creative ideas. This way they get to own the organization, commit themselves to ensuring improvements in it, hence increasing productivity. I will also ensure that only items available on the stock are uploaded for purchase and deliveries are made on time as agreed with the client. One of Zappos success secret is that it has put customer satisfaction as its main priority (Cannon, 2013, p. 20). Therefore, it has ensured that no customer is disappointed by them. One of the ways a company can disappoint its clients and lose credibility is if it advertises what it does not have in store (Musaraj, 2013, p. 24). Therefore, as the HR consultant, I will ensure that only dresses available are advertised for sale. This way, our customers will have faith in us and continue to come back for more dresses because we are genuine. Leadership at Google is based on the Laissez-faire and democratic styles model. Employees are given rules and the follow them to accomplish tasks (Mazutis, 2012). One of the most known rules in the company is the 70/20/10 rule which stipulates that employees should spend 70% of their daily routine on an assigned task, 20% of new tasks and the remaining 10% on new initiatives (Harrington, 2012, p. 87). Direct meetings are conducted where the employees have open discussions with the founders and managers (Mazutis, 2012, p. 28). Additionally, the company ensures that it hires highly intelligent and self-motivated people who are later promoted to managerial positions and left alone to handle situations in the company (Vertino, 2014, p. 10). These leadership styles make employees at Google have a sense of belonging in the company since their ideas are discussed openly with the managers and founders hence they are motivated to continue working for it. Leadership at Zappos is based on the Holocracy model that stipulates that power should be distributed equally among employees and there should be no titles, no managers, and no hierarchies. The best thing about this type of leadership is that each person is a charge of what he/she does hence encourage them to be entrepreneurs and responsible. Consequently, employees look forward to coming to work hence an increase in morale. References List Cannon, E. (2013, May 2013). Risk sharing. Retrieved september 13, 2016, from Get Rich Slowly: https://www.getrichslowly.org Caillier, J.G., 2016. Do Transformational Leaders Affect Turnover Intentions and Extra-Role Behaviors Through Mission Valence? The American Review of Public Administration, 46(2), pp.226-242. D Park, E. G. (2016). Young children's motivational frameworks and math achievement: Relation to teacher-reported instructional practices, but not teacher theory of intelligence. Journal of Educational Psychology , 300-313. Deeter-Schmelz, D.R., 2016. Personal Selling and Sales Management Abstracts. Journal of Personal Selling Sales Management, pp.1-15. DeRue, D. S. (2011). Adptive leadership theory: Leading and following asa complex adptive process. ELsevier Journals , 5-12. Ellet, W. (2007). The Case Study Handbook: How to Read, Discuss, and Write Persuasively about Case Studies. Boston: Harvard Business School Press. Glavas, A. (2016). Corporate Social Responsibility and Organizational Psychology: An Integrative Review. Frontiers in psychology, 7. Harrington, P. N. (2012). Leadership performance is significant to project success or failure: a critical analysis. Journal Management , 76-90. Kalat, J. (2013). An Introduction To Psychology 10th Edition. North Carolina: North Carolina State University. Klarke, K. (2015, November 5). Motivation and Emotion. Retrieved september 16, 2016, from Prezi: https://www.prezi.com Mazutis, D. (2012). Authentic Leadership. In W. G. Guerrero, Cases in Leadership (pp. 240-250). New York: SAGE Publications, Inc. McKinnell, H. (2011). Team Leadership. Sage Publications , 312-342. Musaraj, A. (2013). Intercultural and Religious Communications in the Balkans. Academicus International Scientific Journal , 25-36. Otley, D., 2016. The contingency theory of management accounting and control: 19802014. Management Accounting Research, 31, pp.45-62. Schaufeli, W.B., 2016. Heavy work investment, personality and organizational climate. Journal of Managerial Psychology, 31(6), pp.1057-1073. Taris, T.W., 2016. Work Stress: Thirty years of impact. Work Stress, 30(1), pp.1-6. Torraco, R.J., 2016. Writing Integrative Literature Reviews Using the Past and Present to Explore the Future. Human Resource Development Review, 15(4), pp.404-428. Vertino, K. (2014). Effective Interpersonal Communication. The Online Journal of Issues in Nursing , 5-10.

Auditing Retail Organisation Dealing

Question: Discuss about the Auditing for Retail Organisation Dealing. Answer: 1: Brief overview: ABC ltd is a retail organisation dealing in retail sector across multiple channel and often a part of group. The company operates with employee strength of 200 people who are committed in providing best quality services to its customers. ABC ltd makes the use of Enterprise Data Hub Accelerator for big data, which is build around Clouderas Apache Hadoop, based an open source of enterprise data management platform. Information systems and its uses: ABC Ltd information systems is based on the requirement is based on detailed consumer behaviour and purchase history. Exploiting this data to increase the basket value an optimises margin remains a challenge with traditional data were house architectures. The information systems user requirements are based on data and mobility having access to competitive prices and information. ABC Ltd aims to integrate data from online and in-store customers experience so that it can more precise and dynamic into demand planning and supply chain optimization (Lam 2014). To provide information for costing out services, products and other objects of interest to management ABC Ltd uses both Historical data and estimated data. These data are helpful in providing measuring past operations and subjective estimates about future decisions (Moeller 2014). The management uses both historical and estimated data in directing daily operation planning and development of business strategies. Organisation needs, policies and procedure: The hardware and software requirements of organisation consist of dashboard to manage ABC Ltd online store. ABC Ltd uses dashboard to track customers and sales made both online and in ABC Ltd retail location, using POS. Detailed, reporting and analytics help them to make the best choices to grow their business. On the other hand, to meets its hardware requirement ABC Ltd uses POS hardware, which is compatible with the organisation needs. Hardware includes a cash drawer, stand; receipt printer and scanner are some of the vital business needs of the company. Risk assessment and management: Quantitative risk assessment draws upon methodologies, which is used by ABC Ltd to address the risk associated with its information systems. By assigning values to information, systems, business processes, recovery costs, etc., impact, and therefore risk, can be measured in terms of direct and indirect costs. Vulnerability Scanners: Vulnerability scanner is software that can examine the operating system, network application and code for known flaws by comparing the system to a database of flaw signatures. Penetration Testing: Penetrating testing is an attempt by human security analysts to exercise threats against the system. This includes operational vulnerabilities, such as social engineering. A risk management strategy must be devised that reduces the risk to an acceptable level for an acceptable cost. Policies and procedures of risk management for ABC Ltd consist of mitigating the business risk (Bahr 2014). Mitigation involves fixing the information systems flaw to reduce the likelihood or impact associated with the information systems. A common mitigation for a technical security flaw is to install a patch provided by the vendor. Compliance management: In order to ensure that ABC Ltd continue its success it is essential that different department collaborate and coordinate effectively. The organisation ensures compliance by communicating the work together through business process and delegating the operational functions to IT department (Goetsch and Davis 2014). In order to monitor an review the information systems requirement of ABC Ltd the legislative requirement that have a direct influence on ABC Ltd are as follows; Electronic data management systems Automating the compliance measures through internal controls Evaluating security measures through different departments Therefore, the information systems of ABC Ltd are transparent and outside auditors are able to trace and account for any financial interactions. 2: Internal control: ABC Ltd makes the use of internal control systems for protection of financial and other important data from external threats. Below listed are important internal control systems, which are appropriate in their circumstances. Levels of Approval: Requiring several signatures on a purchase order or company check may be time consuming, but it limits authority to spend the companys money. This helps in approval of contracts, maintenance of discipline and helps in reduction of errors in certain circumstances. Process Segmentation Process segmentation splits sensitive processes between departments or individuals. For example, payroll processing presents opportunity for embezzlement and fraud with each pay cycle (Lam 2014). By segmenting the process between human resources and accounting, each acts as a control over the other. Policies and procedures: The policies and procedures which is adequate for internal control for ABC Ltd are as follows; Internal Audits Internal audit policies and procedures are the first line of defence against employee mismanagement or quality issues (Vijayakumar and Nagaraja 2012). Instead of relying on customer complaints, recalls or external financial audits, scheduled internal audits by trained auditors catch problems before they cause harm or attract media attention. Restricted Computer Access: An internet policy restricting employees from using the Internet for personal use or social networking can protect computer systems from viruses and unauthorized access. Company computer systems and databases contain confidential employee information as well as sensitive company financial and proprietary data. Strength and weakness: Internal audit control systems have a few strength and weaknesses that business owners must address. Strength: The evaluation of internal control must make a firm distinction between assessing the architecture/design of the system and measuring the effective performance/ functioning of the system. Internal audit control systems helps in cost benefit analysis in order to proceed with the assessment of ABC Ltd performance for business governance and objectives. Weakness: Broad Application: Internal audit control systems can be very broad in their application and this can create a weaker internal audit control system. Time Consuming: Creating internal safeguards is often a time consuming process. Business owners of ABC Ltd may also face the disadvantage of learning about control systems while working in the business. With the help of internal controls systems the competencies culture and capabilities factors helps in the management of resources along with the organisational structure (Vijayakumar and Nagaraja 2012). It enables ABC Ltd to adapt itself to the changing risk environment surrounding the control. Strategies to ensure adequate use of resources: ABC Ltd put into use the strategies to monitor effective use of resources are Compliance: verification of compliance helps in monitoring and enact adjustment to the systems in order to ensure assurance of the accountability of resources for better performance at all levels of activity. Verification: Verification of internal control asserts that resources of ABC Ltd is effectively utilised for achieving the objective of providing reliable managerial data and physical inventory. Monitoring cost: Cost benefits analysis: The best way to monitor cost is through cost benefit analysis. Evaluation of controls helps ABC Ltd in cost effectiveness for subsequent assessment of organisational design and performance. With the implementation of cost benefit analysis, it helps ABC Ltd to determine the reasonableness of the entire balance between effectiveness of controls and cost of controls (Ayagre and Osei 2015). Cost benefit analysis helps ABC Ltd with cost of controls to measure both fixed and non-fixed cost. Dedicated resources, operational costs and cost of maintaining the information systems are some of the examples of cost benefit analysis. Developing accounting standards: ABC Ltd need to have an appropriate systems, policies and procedures which reflect the units support for and importance of proper behaviour for administrators and professional staff. The systems policies and procedures should be so designed that the policies and procedures should provide appropriate mechanisms for addressing the breaches of ethical behaviour. The criterion should relate to the general procedure of accounting standard. 3: Resource Usage It should be noted that it is difficult for Auditors of ABC Ltd to determine the future usage levels however, resources that need to be determined by employees while attempting to determine future usage levels are as follows; Raw Materials Subassemblies Finished goods Work-in-process centre It should be noted that there is no difficulties determining the future forecasting of resources for ABC Ltd. Inventory is used to smooth demand requirements in a market where it is not realistic to ascertain requirements at earlier periods (Peterson and Silver 2012). Demand forecast and production schedule allows ABC Ltd to maintain steady rate of output. January February March April May Demand 50 50 40 125 225 Production 125 120 125 200 325 Month end Inventory 75 70 85 75 100 Table 1: Represent forecasted use of future resources of ABC Ltd. Strategies for future forecast of resources: ABC Ltd uses following methods for future forecasting of resources in following ways ABC Ltd uses granular method of safety stock management to forecast the future stock levels of the supply chain ABC Ltd employs inventory planning for sales and operations for specific inventory decision. Through using statistical analysis and management, input ABC Ltd builds multi-period forecast plan. Methods used to appropriately stock and order materials and inventory items: ABC Ltd uses the following methods for stock and order material and inventory items are as follows; Setting up of various stock levels: In order to avoid over-stocking and under stocking of materials, the materials, the management has to decide the maximum level and re-order level and danger level to be kept in the store. Re-ordering level: ABC Ltd uses the methods of re-order level for the desired amount of supply of materials when the quantity of materials falls below minimum level (Peterson and Silver 2012). Preparation of inventory budgets: For an organisation like ABC Ltd, having huge material requirement normally prepares inventory purchase budgets for production and consumable materials. Inventory budgets often provide the basis for the preparation of production plans. For an auditor it is not an unreasonable to anticipate the employees within an organisation to maintain appropriate stock and inventory level. It is worth mentioning that with the implementation of stock level assessment, inventory budgets an adequate stock, and inventory level can be maintained by ABC Ltd. The findings of this study suggest that setting up inventory management and control will lead to sufficient maintenance of inventory level. Reference List: Ayagre, P. and Osei, V., 2015. An Evaluation of Internal Control Systems: Evidence from Ghanas Cocoa Industry.MERC Globals International Journal of Management,3(1), pp.01-15. Bahr, N.J., 2014.System safety engineering and risk assessment: a practical approach. CRC Press. Chen, Y. and Shi, C., 2016. Joint Pricing and Inventory Management with Strategic Customers.Available at SSRN 2770242. DeCroix, G.A., 2013. Inventory management for an assembly system subject to supply disruptions.Management Science,59(9), pp.2079-2092. Goetsch, D.L. and Davis, S.B., 2014.Quality management for organizational excellence. pearson. Heizer, J., Render, B. and Munson, C., 2016.Principles of operations management: sustainability and supply chain management. Pearson Higher Ed. Kuratko, D.F., Hornsby, J.S. and Covin, J.G., 2014. Diagnosing a firm's internal environment for corporate entrepreneurship.Business Horizons,57(1), pp.37-47. Lam, J., 2014.Enterprise risk management: from incentives to controls. John Wiley Sons. Mehra, S. and Inman, R., 2014. Inventory management and efficiency of manufacturing firms.Journal of Operations Management,1(2), pp.1-4. Moeller, R.R., 2014. COSO Internal Control Components: Risk Assessment.Executive's Guide to COSO Internal Controls: Understanding and Implementing the New Framework, pp.59-71. Peterson, R. and Silver, E.A., 2012.Decision systems for inventory management and production planning(pp. 799-799). New York: Wiley. Vijayakumar, A.N. and Nagaraja, N., 2012. Internal Control Systems: Effectiveness of Internal Audit in Risk Management at Public Sector Enterprises.BVIMR Management Edge,5(1).